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Cancel with Apple or Paddle to stop future renewal.

1. 1Apple: open iOS Settings → Apple Account → Subscriptions → Talkey → Cancel Subscription.
2. 2Paddle: open Manage Subscription from your Paddle receipt or visit the Paddle Buyer Portal.
3. 3Confirm the subscription shows as cancelled and keep the confirmation or email.

Deleting the Talkey app or Talkey account does not automatically cancel an Apple- or Paddle-managed subscription. Cancel billing first.

Source: Billing & Premium › Cancel a Subscription

Restore Purchases checks Apple and syncs your account entitlement.

1. 1Confirm the device uses the same Apple Account that originally purchased Talkey.
2. 2Sign in to the Talkey account you want to use.
3. 3Open a subscription or upgrade screen and choose Restore Purchases while online.
4. 4Allow Apple’s check and Talkey’s account entitlement sync to finish.

Check Apple’s subscription history first. If the subscription is active there but Talkey remains locked, contact support with the Talkey account email, Apple transaction date, and plan—never send a password or full payment-card number.

Source: Billing & Premium › Restore an iOS Purchase

The provider on your receipt handles your refund request.

1. 1Apple: visit reportaproblem.apple.com, choose Request a refund, select Talkey, and submit your reason.
2. 2Paddle: use your receipt link or the Paddle Buyer Portal. Contact billing@talkey.app for product issues first.

Unless required by law, web transactions are non-refundable. Paddle may consider a discretionary request within 14 days; approval is not guaranteed.

Source: Billing & Premium › Request a Refund

Request the latest account data with Sync Now on the web.

1. 1On the web, open Settings → App & Data → Sync Now to request the latest account, learning, and media metadata.
2. 2Check the Last synced time and wait for the operation to finish.
3. 3Reopen the affected deck, course, book, or playlist after sync.
4. 4If data is still missing, confirm both devices use the same account and that the older device was online after its last change.

Source: Account & Syncing › Automatic and Manual Sync

Bring your existing cards into a synced Talkey deck.

1. 1On the web, open Flashcards and choose Import. Select an Anki .apkg package or a CSV, TSV, or XLSX file. For tabular files, choose the destination deck and map Word and Translation plus any optional fields.
2. 2On iOS, open the deck → Settings → Data → Import cards, then choose an Anki .apkg file or CSV file.
3. 3For simple CSV imports, keep the front/word and back/translation columns clear and consistent; both clients preserve supported optional metadata where available.

A deck imported from Anki, CSV, or Discover becomes part of your library. Later changes to a public source deck are not presented as live edits to your personal copy.

Source: Flashcards & Decks › Import and Export

Deleting your account permanently removes it and its data after confirmation.

1. 1Cancel Apple or Paddle billing with the payment provider first.
2. 2Export important custom decks before deleting the account.
3. 3Confirm the deletion. It permanently removes the account and associated data.

This cannot be undone. Signing out or deleting the app keeps your synced data in the cloud.

Source: Account & Syncing › Sign Out, Delete the App, or Delete the Account

Talkey offers Basic, Pro, and Max. The web pricing page offers monthly and yearly billing for Pro and Max; availability and local pricing are shown before purchase.

Source: Billing & Premium › Talkey Plans

A trial is not guaranteed for every plan or customer. If checkout includes one, the confirmation shows its length, conversion date, and renewal price. Unless cancelled before the displayed deadline, it becomes a paid, automatically renewing subscription.

Source: Billing & Premium › Trials and Automatic Renewal

Deleting Talkey or your account does not automatically cancel an Apple or Paddle subscription. Cancel billing with your provider first.

Source: Billing & Premium › Cancel a Subscription

A due card becomes stale when it is at least four days overdue. It is still studyable; the label helps you recover older review debt first.

Source: Flashcards & Decks › Organize and Find Your Material

Start with SM-2 if you want the default. Choose FSRS for a large, long-lived deck, SM-2 Enhanced for explicit lapse steps, or Leitner for visible box progression.

Source: Learning Algorithms › Practical Recommendations

It has no new or due active cards at that moment. Study sessions include unpaused cards that are new or currently due.

Source: Flashcards & Decks › Study a Deck or Folder

Space, Enter, or 1–4 reveals the answer. After reveal, 1–4 selects Forgot, Hard, Good, or Easy. Esc exits.

Source: Flashcards & Decks › Study a Deck or Folder

It controls which available lesson translation Talkey tries to load. When that translation is unavailable, the web lesson player falls back to English.

Source: Grammar Courses › Enroll and Choose a Tutoring Language

Available courses are organized into CEFR levels A1 Beginner, A2 Elementary, B1 Intermediate, B2 Upper-Intermediate, and C1 Advanced.

Source: Grammar Courses › Available Courses and Levels

A book uploaded on iOS appears in your web library and vice versa once the file finishes uploading to your account’s cloud storage. EPUB, PDF, and TXT uploads are supported on both platforms.

Source: Reading & Library › What You Can Read in Talkey

Talkey remembers your episode position so you can resume on another signed-in device. Listening minutes count toward your daily listening goal and streak; progress syncs after you pause or finish while online.

Source: Listening & Podcasts › Episode Progress and Daily Goals

Individual streaks count days when their target was met. Your overall streak depends on completing all active daily goals. Your timezone determines when each goal day ends.

Source: Account & Syncing › Daily Goals and Streaks